{"id":8233,"date":"2020-08-04T07:21:52","date_gmt":"2020-08-03T23:21:52","guid":{"rendered":"https:\/\/www.curtin.edu.au\/news\/unexpected-fault-with-google-chrome\/"},"modified":"2024-01-15T10:28:26","modified_gmt":"2024-01-15T02:28:26","slug":"unexpected-fault-with-google-chrome","status":"publish","type":"post","link":"https:\/\/www.curtin.edu.au\/news\/unexpected-fault-with-google-chrome\/","title":{"rendered":"Unexpected fault with Google Chrome"},"content":{"rendered":"<p><b><span data-contrast=\"none\">What\u00a0<\/span><\/b><b><span data-contrast=\"none\">is happening<\/span><\/b><b><span data-contrast=\"none\">?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559738&quot;:600,&quot;335559739&quot;:360,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Google is currently rolling out a software update for Google Chrome version 80+ that is affecting browser cooki<\/span><span data-contrast=\"none\">es (bits of\u00a0<\/span><span data-contrast=\"none\">information\u00a0<\/span><span data-contrast=\"none\">from\u00a0<\/span><span data-contrast=\"none\">websites<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">visited that are\u00a0<\/span><span data-contrast=\"none\">store<\/span><span data-contrast=\"none\">d<\/span><span data-contrast=\"none\">\u00a0on your computer). This is having a down-stream impact on staff and student applications that use\u00a0<\/span><span data-contrast=\"none\">S<\/span><span data-contrast=\"none\">ingle\u00a0<\/span><span data-contrast=\"none\">Sign-O<\/span><span data-contrast=\"none\">n (SSO)<\/span><span data-contrast=\"none\">,\u00a0<\/span><span data-contrast=\"none\">for example:\u00a0eStudent\u00a0or\u00a0<\/span><span data-contrast=\"none\">eAcademic<\/span><span data-contrast=\"none\">).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360,&quot;469777462&quot;:[2743],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">When students click on a link\u00a0<\/span><span data-contrast=\"none\">to\u00a0<\/span><span data-contrast=\"none\">one of the\u00a0<\/span><span data-contrast=\"none\">affected application<\/span><span data-contrast=\"none\">s<\/span><span data-contrast=\"none\">,\u00a0<\/span><span data-contrast=\"none\">after two minutes from\u00a0<\/span><span data-contrast=\"none\">the\u00a0<\/span><span data-contrast=\"none\">initial Oasis login,\u00a0<\/span><span data-contrast=\"none\">S<\/span><span data-contrast=\"none\">ingle\u00a0<\/span><span data-contrast=\"none\">Sign-O<\/span><span data-contrast=\"none\">n\u00a0<\/span><span data-contrast=\"none\">may fail, causing a redire<\/span><span data-contrast=\"none\">ct to the Curtin Staff Portal page.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360,&quot;469777462&quot;:[2743],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Digital &amp; Technology Solutions is working on resolving th<\/span><span data-contrast=\"none\">is<\/span><span data-contrast=\"none\">\u00a0issue as a priority.<\/span><\/p>\n<p><b><span data-contrast=\"none\">What services are being affected<\/span><\/b><b><span data-contrast=\"none\">?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360,&quot;469777462&quot;:[2743],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Services\u00a0<\/span><span data-contrast=\"none\">that are not part of the curtin.edu.au domain, may be impacted by the issue<\/span><span data-contrast=\"none\">\u00a0when Ch<\/span><span data-contrast=\"none\">rome\u00a0<\/span><span data-contrast=\"none\">version 80+\u00a0<\/span><span data-contrast=\"none\">is used as the web browser. This includes:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360,&quot;469777462&quot;:[2743],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">eStudent<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360,&quot;469777462&quot;:[2743],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">eAcademic<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">FinanceOne<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360,&quot;469777462&quot;:[2743],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\">What do I need to do<\/span><\/b><b><span data-contrast=\"none\">?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360,&quot;469777462&quot;:[2743],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you use Google Chrome and experience the issues described above, we recommend using a different browser (<\/span><span data-contrast=\"auto\">eg.\u00a0<\/span><span data-contrast=\"auto\">Microsoft Edge).\u00a0<\/span><span data-contrast=\"auto\">It is anticipated that o<\/span><span data-contrast=\"auto\">ther browsers (<\/span><span data-contrast=\"auto\">eg.\u00a0<\/span><span data-contrast=\"auto\">Microsoft Edge and Mozilla Firefox)<\/span><span data-contrast=\"auto\">\u00a0will\u00a0<\/span><span data-contrast=\"auto\">be rolling out the same\u00a0<\/span><span data-contrast=\"auto\">update later this year.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Alternatively, you can clear your browser history to access the page again.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><strong><span class=\"TextRun SCXW163296186 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW163296186 BCX0\">Note<\/span><\/span><\/strong><span class=\"TextRun SCXW163296186 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW163296186 BCX0\">, you will need to close the browser and reopen it for it to be effective.<\/span><\/span><span class=\"EOP SCXW163296186 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61298 size-large\" src=\"https:\/\/www.curtin.edu.au\/news\/wp-content\/uploads\/2020\/08\/chrome-issue-792x418.png\" alt=\"\" width=\"784\" height=\"414\" \/><\/p>\n<p><b><span data-contrast=\"none\">Next steps<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559738&quot;:600,&quot;335559739&quot;:360,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Digital &amp; Technology Solutions is\u00a0<\/span><span data-contrast=\"auto\">currently investigating solutions to this issue.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559739&quot;:360,&quot;335559740&quot;:360,&quot;469777462&quot;:[2743],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Further updates will be provided<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">until it is resolved<\/span><span data-contrast=\"auto\">. In the meantime, please use the workarounds recommended above.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Students may be experiencing issues with links to external apps that rely on Single Sign-On (eg. eStudent) when using Google Chrome. Curtin is working on resolving this issue as a priority.<\/p>\n","protected":false},"author":1476,"featured_media":8234,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","wds_primary_category":0,"wds_primary_research-areas":0,"footnotes":""},"categories":[1],"tags":[],"research-areas":[],"class_list":["post-8233","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorised"],"acf":{"post_options":{"":null,"additional_content":{"title":"","content":"","image":false},"related_courses":[{"title":"","qualification":"","link":"","description":"","faculty":""}],"credits":{"author":"","photographer":"","media":false},"display_author":true,"banner":{"image":false}},"post_components":false},"featured_image":"https:\/\/www.curtin.edu.au\/news\/wp-content\/uploads\/2022\/07\/chrome-issue-1000x500.png","author_meta":{"first_name":"Jaimi","last_name":"Baile","display_name":"Jaimi Baile"},"publishpress_future_action":{"enabled":false,"date":"2026-04-24 12:50:47","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/posts\/8233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/users\/1476"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/comments?post=8233"}],"version-history":[{"count":0,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/posts\/8233\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/media\/8234"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/media?parent=8233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/categories?post=8233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/tags?post=8233"},{"taxonomy":"research-areas","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/research-areas?post=8233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}