{"id":4265,"date":"2021-11-22T12:47:41","date_gmt":"2021-11-22T04:47:41","guid":{"rendered":"https:\/\/www.curtin.edu.au\/students\/?page_id=4265"},"modified":"2025-12-17T08:38:27","modified_gmt":"2025-12-17T00:38:27","slug":"apply","status":"publish","type":"page","link":"https:\/\/www.curtin.edu.au\/students\/essentials\/fees\/refund-and-remission-of-fees\/apply\/","title":{"rendered":"Apply for a refund or remission of fees"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Why do you wish to request a refund or remission of fees?<\/h2>\n\n\n\n<p>There are many reasons you may need to request a refund or remission of fees. This form will walk you through the information and steps you need in order to successfully complete an application. First, select the reason for your application.<\/p>\n\n\n\n<p><strong>Due to the high volume of applications received, processing times may take longer than anticipated and we apologise for any delays. We are working diligently to assess and respond to all applications as soon as possible.<\/strong><\/p>\n\n\n<div class=\"forminator-ui forminator-custom-form forminator-custom-form-18788   forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-18788\" data-uid=\"69e1d3924ac9f\"><br\/><\/div><form\r\n\t\t\t\tid=\"forminator-module-18788\"\r\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-18788   forminator_ajax\"\r\n\t\t\t\tmethod=\"post\"\r\n\t\t\t\tdata-forminator-render=\"0\"\r\n\t\t\t\tdata-form-id=\"18788\"\r\n\t\t\t\t\r\n\t\t\t\tdata-design=\"none\"\r\n\t\t\t\tdata-color-option=\"default\"\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\tdata-grid=\"open\"\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\tstyle=\"display: none;\"\r\n\t\t\t\t\r\n\t\t\t\tdata-uid=\"69e1d3924ac9f\"\r\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"radio-1\" class=\"forminator-field-radio forminator-col forminator-col-12 \"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-1-69e1d3924ac9f-label\"><label id=\"forminator-field-radio-1-label-1\" for=\"forminator-field-radio-1-1-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Open Universities Australia (OUA) students\"><input type=\"radio\" name=\"radio-1\" value=\"Open-Universities-Australia-(OUA)-student\" id=\"forminator-field-radio-1-1-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-1\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Open Universities Australia (OUA) students<\/span><\/label><label id=\"forminator-field-radio-1-label-2\" for=\"forminator-field-radio-1-2-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Withdrew before census date or did not commence course\"><input type=\"radio\" name=\"radio-1\" value=\"Withdrew-before-census-date-or-did-not-commence-course\" id=\"forminator-field-radio-1-2-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-2\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Withdrew before census date or did not commence course<\/span><\/label><label id=\"forminator-field-radio-1-label-3\" for=\"forminator-field-radio-1-3-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Visa refusal\/inability to obtain a visa\"><input type=\"radio\" name=\"radio-1\" value=\"Visa-refusal-inability-to-obtain-a-visa\" id=\"forminator-field-radio-1-3-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-3\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Visa refusal\/inability to obtain a visa<\/span><\/label><label id=\"forminator-field-radio-1-label-4\" for=\"forminator-field-radio-1-4-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Overpaid tuition\/Student Services and Amenities Fee\"><input type=\"radio\" name=\"radio-1\" value=\"Overpaid-tuition-Student-Services-and-Amenities-Fee\" id=\"forminator-field-radio-1-4-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-4\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Overpaid tuition\/Student Services and Amenities Fee<\/span><\/label><label id=\"forminator-field-radio-1-label-5\" for=\"forminator-field-radio-1-5-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Excess credit on account due to termination from course\"><input type=\"radio\" name=\"radio-1\" value=\"Excess-credit-on-account-due-to-termination-from-course\" id=\"forminator-field-radio-1-5-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-5\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Excess credit on account due to termination from course<\/span><\/label><label id=\"forminator-field-radio-1-label-6\" for=\"forminator-field-radio-1-6-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Unable to complete studies due to special circumstances\"><input type=\"radio\" name=\"radio-1\" value=\"Unable-to-complete-studies-due-to-special-circumstances\" id=\"forminator-field-radio-1-6-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-6\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Unable to complete studies due to special circumstances<\/span><\/label><label id=\"forminator-field-radio-1-label-7\" for=\"forminator-field-radio-1-7-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Error in Curtin ePay\"><input type=\"radio\" name=\"radio-1\" value=\"Error-in-Curtin-ePay\" id=\"forminator-field-radio-1-7-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-7\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Error in Curtin ePay<\/span><\/label><label id=\"forminator-field-radio-1-label-8\" for=\"forminator-field-radio-1-8-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Overpaid incidental fees or no longer require materials\"><input type=\"radio\" name=\"radio-1\" value=\"Overpaid-incidental-fees-or-no-longer-require-materials\" id=\"forminator-field-radio-1-8-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-8\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Overpaid incidental fees or no longer require materials<\/span><\/label><label id=\"forminator-field-radio-1-label-9\" for=\"forminator-field-radio-1-9-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Enrolment issues\"><input type=\"radio\" name=\"radio-1\" value=\"enrolment-issues\" id=\"forminator-field-radio-1-9-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-9\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Enrolment issues<\/span><\/label><label id=\"forminator-field-radio-1-label-10\" for=\"forminator-field-radio-1-10-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Complaints\/grievances\"><input type=\"radio\" name=\"radio-1\" value=\"complaints-grievances\" id=\"forminator-field-radio-1-10-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-10\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Complaints\/grievances<\/span><\/label><label id=\"forminator-field-radio-1-label-11\" for=\"forminator-field-radio-1-11-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Research students\"><input type=\"radio\" name=\"radio-1\" value=\"research-student\" id=\"forminator-field-radio-1-11-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-11\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Research students<\/span><\/label><label id=\"forminator-field-radio-1-label-12\" for=\"forminator-field-radio-1-12-69e1d3924ac9f\" class=\"forminator-radio\" title=\"Unsure which reason applies to me\"><input type=\"radio\" name=\"radio-1\" value=\"Unsure-which-reason-applies-to-me\" id=\"forminator-field-radio-1-12-69e1d3924ac9f\" aria-labelledby=\"forminator-field-radio-1-label-12\" data-calculation=\"0\"  \/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Unsure which reason applies to me<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-2\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-2\"><h3>Open Universities Australia (OUA) student<\/h3>\n<p>If you are an Open University Australia student in a Commonwealth Supported Place, you may submit an application using one of the options above. OUA students in a non-Commonwealth Supported place please\u00a0<a href=\"https:\/\/www.open.edu.au\/your-studies\/support\/special-circumstances\/\">contact Open Universities Australia<\/a>\u00a0directly to request a refund.<\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-3\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-3\"><h3>Withdrew before census date or did not commence course<\/h3>\n<p>Under certain circumstances, Â鶹ֱ²¥ may offer a return of money previously paid up-front to the University. Please be advised that eligibility criteria apply and the submission of an application does not guarantee approval.<\/p>\n<p><a class=\"button button--deep-blue\" href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/fees\/refund-and-remission-of-fees\/apply\/1-1\" rel=\"noopener\">Continue<\/a><\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-4\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-4\"><h3>Visa refusal\/inability to obtain a visa<\/h3>\n<p>If your visa was refused or cancelled you can request a refund. Please ensure you provide with your application the notification received from the Department of Home Affairs, including the Decision Record. You will need to <a href=\"https:\/\/students.connect.curtin.edu.au\/app\/answers\/detail\/a_id\/464\/~\/how-to-activate-your-oasis-account\">activate your OASIS<\/a> account in order to apply for a refund.<\/p>\n<p><a rel=\"noopener\" href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/fees\/refund-and-remission-of-fees\/apply\/1-1\/\" class=\"button button--deep-blue\">Continue<\/a><\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-5\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-5\"><h3>Overpaid tuition\/Student Services and Amenities Fee<\/h3>\n<p>Under certain circumstances, Â鶹ֱ²¥ may offer a return of money previously paid up-front to the University. Please be advised that eligibility criteria apply and the submission of an application does not guarantee approval.<\/p>\n<p><a class=\"button button--deep-blue\" href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/fees\/refund-and-remission-of-fees\/apply\/1-1\" rel=\"noopener\">Continue<\/a><\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-6\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-6\"><h3>Excess credit on account due to termination from course<\/h3>\n<p>Under certain circumstances, Â鶹ֱ²¥ may offer a return of money previously paid up-front to the University. Please be advised that eligibility criteria apply and the submission of an application does not guarantee approval.<\/p>\n<p><a class=\"button button--deep-blue\" href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/fees\/refund-and-remission-of-fees\/apply\/1-1\" rel=\"noopener\">Continue<\/a><\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-7\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-7\"><h3>Unable to complete studies due to special circumstances<\/h3>\n<p>If the census date has passed and you have withdrawn, failed or are still enrolled you may be eligible to apply for a refund of fees and\/or remission of HELP debt due to special circumstances. Please be advised that strict eligibility criteria apply and the submission of an application does not guarantee approval.<\/p>\n<p><a class=\"button button--deep-blue\" href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/fees\/refund-and-remission-of-fees\/apply\/2-1\/\" rel=\"noopener\">Continue<\/a><\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-8\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-8\"><h3>Error in Curtin ePay<\/h3>\n<p>If you have accidentally overpaid your:<\/p>\n<ul>\n<li>Tuition fees<\/li>\n<li>Student Services and Amenities Fees<\/li>\n<\/ul>\n<p>You can proceed through this application form to apply for a refund. To request a refund due to any online payment error not specified above, provide details showing the error (e.g. evidence from your bank account, online receipts etc.) to <a href=\"mailto:epayhelp@curtin.edu.au\">epayhelp@curtin.edu.au<\/a>.<\/p>\n<p><a class=\"button button--deep-blue\" href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/fees\/refund-and-remission-of-fees\/apply\/1-1\" rel=\"noopener\">Continue<\/a><\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-9\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-9\"><h3>Overpaid incidental fees or no longer require materials<\/h3>\n<p>To request a refund of payment(s) made to the University for incidental charges (e.g. materials, lab coats, safety glasses, study tours, etc.) please contact the relevant school within your faculty:<\/p>\n<ul>\n<li><a href=\"https:\/\/about.curtin.edu.au\/learning-teaching\/business-and-law\/curtin-business-school\/\">Curtin Business School<\/a><\/li>\n<li><a href=\"https:\/\/about.curtin.edu.au\/learning-teaching\/business-and-law\/curtin-law-school\/\">Curtin Law School<\/a><\/li>\n<li><a href=\"https:\/\/about.curtin.edu.au\/learning-teaching\/health-sciences\/\">Health Sciences<\/a><\/li>\n<li><a href=\"https:\/\/about.curtin.edu.au\/learning-teaching\/humanities\/\">Humanities<\/a><\/li>\n<li><a href=\"https:\/\/about.curtin.edu.au\/learning-teaching\/science-engineering\/\">Science and Engineering<\/a><\/li>\n<li><a href=\"https:\/\/karda.curtin.edu.au\/contact\/\">Centre for Aboriginal Studies<\/a><\/li>\n<\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-11\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-11\"><h3>Enrolment issues<\/h3>\n<p>If you have an issue with your enrolment please contact the Enrolments team via <a href=\"https:\/\/www.curtin.edu.au\/students\/connect\/\">Curtin Connect<\/a>.<\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-12\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-12\"><h3>Complaints\/grievances<\/h3>\n<p>If you have a complaint you would like addressed, including concerns about the administration of a course or unit please contact your School or Faculty. Alternatively, you may submit a complaint via the <a href=\"https:\/\/complaints.curtin.edu.au\/management\/complaint%20avenues.html\">Integrity and Standards Unit (ISU)<\/a>.<\/p>\n<p>\u00a0<\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-13\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-13\"><h3>Research student<\/h3>\n<p>If you are a research student who has experienced extenuating circumstances please contact the Graduate Research School at <a href=\"mailto:roc.grs@curtin.edu.au\">grs@curtin.edu.au<\/a>.<\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-10\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-10\"><h3>Unsure which reason applies to me<\/h3>\n<p>If you are unsure which reason to select, or are unable to complete the application online please\u00a0<a href=\"https:\/\/students.connect.curtin.edu.au\/\">contact us<\/a>.<\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"captcha-1\" class=\"forminator-field-captcha forminator-col forminator-col-12 \"><div class=\"forminator-captcha-left forminator-g-recaptcha recaptcha-invisible\" data-theme=\"light\" data-badge=\"bottomright\" data-sitekey=\"6LeQ-14rAAAAAH4xaojn7IEeSa_lRWJrmNW8lrj5\" data-size=\"invisible\"><\/div> <\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit forminator-submit hidden\">Send Message<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"93b9373bec\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/students\/wp-json\/wp\/v2\/pages\/4265\" \/><input type=\"hidden\" name=\"form_id\" value=\"18788\"><input type=\"hidden\" name=\"page_id\" value=\"4265\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/www.curtin.edu.au\/students\/essentials\/fees\/refund-and-remission-of-fees\/apply\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form>\n","protected":false},"excerpt":{"rendered":"<p>Why do you wish to request a refund or remission of fees? There are many [&hellip;]<\/p>\n","protected":false},"author":326,"featured_media":0,"parent":4939,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"tags":[],"class_list":["post-4265","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-24 14:30:42","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"post_tag","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/4265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/users\/326"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/comments?post=4265"}],"version-history":[{"count":5,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/4265\/revisions"}],"predecessor-version":[{"id":23449,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/4265\/revisions\/23449"}],"up":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/4939"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/media?parent=4265"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/tags?post=4265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}