{"id":952,"date":"2021-11-02T13:52:13","date_gmt":"2021-11-02T05:52:13","guid":{"rendered":"https:\/\/www.curtin.edu.au\/students\/?page_id=952"},"modified":"2025-12-15T16:42:51","modified_gmt":"2025-12-15T08:42:51","slug":"ecan-review","status":"publish","type":"page","link":"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/ecan-review\/","title":{"rendered":"Commonwealth Assistance Notice (eCAN) request for review"},"content":{"rendered":"\n<p>Your&nbsp;<a href=\"https:\/\/askcurtinfaq.custhelp.com\/app\/answers\/detail\/a_id\/210\">eCAN<\/a>&nbsp;is a statement of your enrolment and a record of your use of Commonwealth assistance for a study period.&nbsp;If you believe the information displayed on your&nbsp;eCAN&nbsp;is incorrect&nbsp;you can request a review of your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Submit a request for review<\/h2>\n\n\n\n<p>You must&nbsp;email&nbsp;<a href=\"mailto:feesassist@curtin.edu.au\" target=\"_blank\" rel=\"noreferrer noopener\">feesassist@curtin.edu.au<\/a>&nbsp;within 14 days from the date the&nbsp;eCAN&nbsp;was issued,&nbsp;using the subject line:<\/p>\n\n\n\n<p><strong>Request for Review &#8211;&nbsp;<\/strong><strong>eCAN<\/strong><strong>&nbsp;&#8211; [Student ID] [Student Name]<\/strong><\/p>\n\n\n\n<p>You will need to specify:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Which details you believe are incorrect<\/li>\n\n\n\n<li>Why&nbsp;you believe they are incorrect.<\/li>\n<\/ul>\n\n\n\n<p>You will be&nbsp;provided with&nbsp;a response within 10 working days.<\/p>\n\n\n<mimas-block \n        block-name=\"link-list\"\n        role=\"complementary\"\n        aria-label=\"View more appeals link list\"\n        data-segment=\"all\">\n    \n    \n<div class=\"block-heading\"\n     data-segment=\"dom\"\n     data-style=\"\"\n     data-align=\"default\"\n>\n\n                                <h2 class=\"block-heading__title \" id=\"view-more-appeals\">View more appeals<\/h2>\n            \n                        \n                        \n            \n                <\/div>\n\n    \n            <ul class=\"link-list\">\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/academic-status\/\" target=\"_top\" aria-label=\"Link to Academic status appeal\">\n                        <span class=\"link-list__title\">Academic status appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/admission\/\" target=\"_top\" aria-label=\"Link to Admission appeal\">\n                        <span class=\"link-list__title\">Admission appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/assessment\/\" target=\"_top\" aria-label=\"Link to Assessment appeal\">\n                        <span class=\"link-list__title\">Assessment appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/cancellation-of-enrolment\/\" target=\"_top\" aria-label=\"Link to Cancellation of enrolment appeal\">\n                        <span class=\"link-list__title\">Cancellation of enrolment appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/crl\/\" target=\"_top\" aria-label=\"Link to Credit for recognised learning appeal\">\n                        <span class=\"link-list__title\">Credit for recognised learning appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/enrolment\/\" target=\"_top\" aria-label=\"Link to Enrolment appeal\">\n                        <span class=\"link-list__title\">Enrolment appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/loa\/\" target=\"_top\" aria-label=\"Link to Leave of Absence appeal\">\n                        <span class=\"link-list__title\">Leave of Absence appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/misconduct\/\" target=\"_top\" aria-label=\"Link to Misconduct appeal\">\n                        <span class=\"link-list__title\">Misconduct appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                            <li>\n                    <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/rights\/appeals\/refund\/\" target=\"_top\" aria-label=\"Link to Refund and remission of fees appeal\">\n                        <span class=\"link-list__title\">Refund and remission of fees appeal<\/span>\n                        <span class=\"ico ico-arrow ico--deep-blue\" style=\"--icon:url(https:\/\/www.curtin.edu.au\/students\/wp-content\/themes\/mimas\/src\/img\/icons\/ico-arrow.svg)\" aria-hidden='true'>\n                                <\/span>\n                    <\/a>\n                <\/li>\n                    <\/ul>\n    <\/mimas-block>\n\n<mimas-block \n        block-name=\"cards\"\n        data-segment=\"dom\">\n\n    \n\n        <div class=\"card-grid\"\n         data-card-size=\"standard\"         data-card-count=\"1\"\n         data-card-background=\"gray\">\n                    <div  id=\"related-documents\" class=\"card\" data-type=\"\" aria-label=\"related-documents\"><div class=\"inner\"><div class=\"card__title\"><h3>Related documents<\/h3><\/div><div class=\"card__content\"><p><a href=\"https:\/\/www.legislation.gov.au\/Details\/C2016C00379\" target=\"_blank\" rel=\"noopener\">Higher Education Support Act 2003 (HESA 2003) Section 169-10\u00a0<\/a><\/p><\/div><\/div><\/div>            <\/div>\n<\/mimas-block>\n","protected":false},"excerpt":{"rendered":"<p>Your&nbsp;eCAN&nbsp;is a statement of your enrolment and a record of your use of Commonwealth assistance [&hellip;]<\/p>\n","protected":false},"author":327,"featured_media":0,"parent":930,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"tags":[],"class_list":["post-952","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-25 02:57:56","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"post_tag","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/users\/327"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/comments?post=952"}],"version-history":[{"count":5,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/952\/revisions"}],"predecessor-version":[{"id":41288,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/952\/revisions\/41288"}],"up":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/930"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/media?parent=952"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/tags?post=952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}