In 2023, Â鶹ֱ²¥ proactively commenced a casual Pay Review to ensure our employees have been, and continue to be, paid correctly.
The review period covers 2 January 2015 – 5 January 2023 for current and former casual employees covered by the:
Â鶹ֱ²¥ Academic, Professional & General Staff Agreement 2017-2021; and
Â鶹ֱ²¥ Academic, Professional & General Staff Agreement 2012-2016
Due to differences in agreement commencement dates, the review period is 27 February 2015 – 5 January 2023 for current and former casual employees covered by the:
Â鶹ֱ²¥ Early Childhood Centre Enterprise Agreement 2018-2021; and
Â鶹ֱ²¥ Early Childhood Centre Enterprise Agreement 2014-2017
Curtin has been in communication with the Fair Work Ombudsman and the National Tertiary Education Union (NTEU) throughout the review process. We are also working with external advisors to carefully analyse data and calculate any amounts that may be payable to current and former employees.
Curtin is progressing its review of payments to casual academic employees, adopting a staged approach to ensure impacted employees can receive payment quickly and efficiently, as each stage is finalised. Curtin will continue to provide updates in the below FAQs and on the Curtin Pay Review webpage.
Remediation payments
The University is in the process of making payments to impacted employees, with a large portion of impacted current and former employees having already received what they are owed.
All current employees who are impacted by the Curtin Pay Review will be contacted by the University via their Curtin email address.
Former employees will be contacted either by personal email or post. If you think we might not have current contact details for you, please complete the Contact Form here. There are some challenges contacting a number of former employees and we continue to work through that proactively.
Where we are unable to locate former impacted employees, Curtin will transfer any outstanding amounts to the Fair Work Ombudsman, where the funds will be held on the employee’s behalf until they are claimed.
If you think you may have been impacted but haven’t heard from us, you can check whether any funds are being held for you on the .
More information for both current and former employees is available in the FAQs below.
Current and former employees with any questions relating to the Pay Review can contact PayrollAssurance@curtin.edu.au or call our dedicated phone line on (08) 9266 7557 (Monday to Friday, 8.30am – 4.30pm).
FAQs
The Review has found that a number of payment errors have occurred during the review period impacting some of our current and former casual professional, general and Early Learning Centre employees. These have occurred due to errors in payroll processing and/or the inadvertent misapplication of some terms in the relevant enterprise agreements. Some examples include:
incorrect application of overtime rates for work performed outside the Normal Operating Hours or in excess of ordinary hours of work;
a misapplication of a 10-hour break payment;
inconsistent application of the allowance payable to employees who work outside the applicable span of ordinary hours under the Higher Education Industry – General Staff – Award.
Curtin will not seek to recover any overpayments.
From 3 November 2025, a new interpretive timesheet was introduced in Employee Kiosk for use by casual professional employees and their managers. This system supports more accurate recording and payment of time worked.
Curtin is undertaking its review of payments to casual academic employees in stages. This staged approach is to ensure timely notation and remediation.
The Review has, as part of the first stage, identified payment errors relating to:
payment for teaching and/or marking conducted for an overseas Curtin or partner campus.
activities where a casual academic employee held a PhD.
the use of pay codes in the Medical School prior to their inclusion in the relevant enterprise agreement.
use of two pay codes in the Indigenous Tutorial Assistance Scheme (ITAS) program.
misapplication of a pay code in Curtin English and the health and safety representative allowance.
The second stage further identified unintentional payment issues concerning:
payment at the repeat delivery rate rather than the initial delivery rate for an initial tutorial or lecture;
paying the standard rate rather than the higher applicable rate for an activity where a casual academic employee was a Unit Coordinator; and
paying the applicable rate for completion of the casual academic induction program.
Curtin has not finalised its review of payments to casual academic employees and will continue work on further stages. Curtin will provide updates as its review progresses, including on the Curtin Pay Review webpage.
If you are impacted by the casual academic review, you will be notified and remediated accordingly. You may receive more than one notification if you are impacted in more than one stage of the review.
Impacted employees will be contacted by the University.
Curtin is making payments and contacting employees in stages.
All current employees who are impacted will be contacted via their Curtin email address. Former employees will be contacted either via their personal email or by post.
All current and former employees will also receive a text message notifying them that information has been provided to them, along with details on whether it was delivered by email or by post.
If you think we might not have current contact details for you, please complete the Contact Form here.
Where we are unable to locate former impacted employees, Curtin will transfer any outstanding amounts to the Fair Work Ombudsman, where the funds will be held on the employee’s behalf until they are claimed.
If you think you may have been impacted but haven’t heard from us, you can check whether any funds are being held for you on the .
If you have been identified as an impacted employee, and Curtin has an email address recorded on your file, you will receive an email from Curtin containing the relevant information and next steps.
We may also try other means of communication if we cannot contact you via email, including by letter to your last known postal address.
You will not be required to make payment to Curtin in connection with the Review.
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Curtin requires former employees to verify their identity so we can ensure payments are made to the right people. The identity checks will be paid for by Curtin and conducted through our external provider Cited which, like CV Check, is operated by Kinatico.
If you would like to find out more about Cited, please visit .
If you have already updated your details and/or verified your identity as part of the Review, you do not need to do this again. Payment will be made using the details previously provided to Curtin.
If you have changed your details since, please let us know at:
The Contact Centre is open Monday – Friday, 8:30am – 4:30pm.
Curtin is committed to ensuring that all impacted employees receive the payments owed to them and is making efforts to contact former employees through a range of methods, including by email, post and phone.
If you or someone you know might be impacted by the Review, contact details can be updated using the Contact Form here or through Curtin’s Contact Centre:
The Contact Centre is open Monday – Friday, 8:30am – 4:30pm.
The payment will be made to your nominated bank account as a lump sum. We recommend that you consult a financial or tax advisor if you require guidance on how the payment may impact you.
Interest on your payment has accrued and will be paid at the Reserve Bank of Australia (RBA) cash rate in the relevant half of the financial year, plus 4 per cent per annum across each financial year of the Review period.
The applicable employer superannuation contributions will also be paid at the relevant Government Superannuation Guarantee rate into your superannuation fund.
Curtin will also pay interest on your superannuation contributions into your fund. This will generally be at the same rate set out above, but in some circumstances, interest is required to be paid at a higher rate under the superannuation guarantee rules.
Further support on your superannuation contribution is available with UniSuper member service consultants, either in person on campus or by virtual meeting. Appointments can be made on the .
Yes. Former employees will receive an electronic pay slip to their nominated email address. Current employees can retrieve a copy of their pay slip via Employee Kiosk.
Yes. Pay As You Go (PAYG) will be withheld from any payment to you as required by law and the Australian Taxation Office (ATO).
Amounts of salary and wages that you receive will be notified to the ATO and should be included in your Income Statement.
Amounts of interest (other than interest contributed to your superannuation fund) are also expected to be assessable and should be reported in your tax return.
Curtin does not provide personal financial or tax advice, and we suggest that you consult your own financial or tax advisor if you require personalised guidance.
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Usually, no. Only those with appropriate authority may act on another’s behalf (e.g. Executor or administrator of a deceased estate).
If you live overseas and no longer have an Australian bank account, your remediation payment (including interest) can be made to your overseas account. Your bank may apply international transaction fees to the payment.
Payment of any superannuation contribution (including interest) must be made to a complying Australian superannuation fund. If you no longer have a complying superannuation account, we can contribute to our default employer superfund (UniSuper), and you will be set up with an account.
Alternatively, you can choose to open a complying superannuation account with a different provider and payment will be made to this fund. You will be provided with these options once you have been identified as an impacted employee.
We may be required to withhold 10% of any interest component to which you are entitled as interest withholding tax and remit this amount to the Australian Taxation Office.
Any queries or concerns can be directed to our dedicated Pay Review contact centre.
The contact centre is open Monday – Friday, 8:30am – 4:30pm.
All payments are carefully checked and our dedicated Pay Review contact centre can provide you with further details and explain how your payment has been calculated.
You can email our contact centre at payrollassurance@curtin.edu.au or call on (08) 9266 7557 to submit a query about your payment amount.
If you don’t believe the payment is correct, you may dispute the payment by following the
The University has made, and continues to make, improvements to our systems and processes to address the issues identified by the Review and prevent them from recurring, including the introduction of the professional and general interpretive timesheet system in November 2025.
Curtin remains committed to ensuring that all employees receive the entitlements they are rightly owed.