A major study has shown that healthcare and social assistance workers are twice as likely to file a workplace compensation claim for psychological injuries, compared to a similar data-set of workers in all non-healthcare industries, including construction, retail and law-enforcement services.
The in-depth study of deidentified data from more than 200,000 workers is supported by three leading Australian universities 鈥� Monash University, 麻豆直播, and the University of Sydney 鈥� and is launched today as part of the Design for Care consortium – a solutions-focused research project funded by icare (the NSW public insurer).
The data provides an insight of how psychological injury claims have grown rapidly in the healthcare and social assistance industries in NSW over the past nine years, with nurses, midwives, ambulance officers and social workers revealed as highly impacted jobs.
Stress and anxiety were found to be the most common type of psychological injuries, accounting for two-thirds of cases, while post-traumatic stress disorder was most common among ambulance officers.
Report lead author Professor Alex Collie, from Monash University, said the data emphasises why evidence-informed prevention and early intervention strategies should be reinforced in health and social care settings.
鈥淭he research team reviewed work injury claims data from the NSW workers鈥� compensation system to better understand the frequency, nature and duration of injuries reported by healthcare and social assistance workers,鈥� Professor Collie said.
鈥淲e found that workers鈥� compensation claims for psychological injury are nearly twice as common in the NSW healthcare and social assistance industry than compared to a similar data-set of workers in all non-healthcare industries. We also found that workers with these injuries have prolonged periods of work disability, with half requiring more than 13 weeks off work.鈥�
Professor Sharon Parker, from Curtin鈥檚 Future of Work Institute, said the data will also enrich understanding of mental health issues across the wider healthcare sector.
鈥淭he Design for Care project aims to provide workplaces with work design resources, well-being benchmarks and a digital platform to help prevent psychological injury amongst care workers. Our highly collaborative approach focuses on finding new ways to improve workers鈥� autonomy, reduce their job pressure, and enhance supportive relationships,鈥� Professor Parker said.
Associate Professor Anya Johnson, Head of Work and Organisational Studies at the University of Sydney Business School, believes the industry is now eager to be involved.
鈥淭he solutions are informed by research and evidence but co-designed with our industry partners, and that鈥檚 crucial. We鈥檙e not just throwing literature at the problem 鈥� we鈥檙e working to understand the particulars of each organisation and sector, produce work design strategies that can be scaled up to help the entire industry, and ultimately create mentally healthier workplaces,鈥� Associate Professor Johnson said.
Richard Harding, icare鈥檚 CEO said Design for Care is a key part of a mental health strategy that is already sharing more prevention focused insights and solutions 鈥� like mental health first aid training – with workplaces.
鈥淭his important study confirms other recent academic research that reveals the major demographic shift from physical labour to more mentally demanding jobs in service industries that鈥檚 occurred over the last two decades,鈥� Mr Harding said.
鈥淭oday鈥檚 findings will enable us develop new solutions for our healthcare sector, adding to icare鈥檚 suite of existing early prevention and intervention programs that already support frontline staff. We look forward to working closely with employers and government agencies on the next phase of research, as we test work design solutions in their workplaces.鈥�
The report and its findings were launched at the State of Affairs event hosted in Sydney today.
The full report is titled, 鈥楶sychological injury in the New South Wales Healthcare and Social Assistance Industry: A retrospective cohort study鈥�.
Further information on the report, the Design for Care initiative and its university partners can be found online .
