奥丑补迟听is happening?听
Google is currently rolling out a software update for Google Chrome version 80+ that is affecting browser cookies (bits of听information听from听websites听visited that are听stored听on your computer). This is having a down-stream impact on staff and student applications that use听Single听Sign-On (SSO),听for example:听eStudent听or听eAcademic).听
When students click on a link听to听one of the听affected applications,听after two minutes from听the听initial Oasis login,听Single听Sign-On听may fail, causing a redirect to the Curtin Staff Portal page.听
Digital & Technology Solutions is working on resolving this听issue as a priority.
What services are being affected?听
Services听that are not part of the curtin.edu.au domain, may be impacted by the issue听when Chrome听version 80+听is used as the web browser. This includes:听
- eStudent听
- eAcademic
- FinanceOne听
What do I need to do?听
If you use Google Chrome and experience the issues described above, we recommend using a different browser (eg.听Microsoft Edge).听It is anticipated that other browsers (eg.听Microsoft Edge and Mozilla Firefox)听will听be rolling out the same听update later this year.听
Alternatively, you can clear your browser history to access the page again.听听
Note, you will need to close the browser and reopen it for it to be effective.听
Next steps听
Digital & Technology Solutions is听currently investigating solutions to this issue.听
Further updates will be provided听until it is resolved. In the meantime, please use the workarounds recommended above.
